Quickbooks pdf problem

We can try to take a look at the system to see what's causing the issue. In this case, you can contact our technical support for further assistance. Here's how: 1. Select QuickBooks Desktop as the product, and then select your version. Choose your preferred contact method below.

You're always welcome to post here if there's anything else you need help with. Hello there, LS Choose your QuickBooks Product. Select your QuickBooks version. On the Contact Us page, click a topic. Click on the Get Phone Number button to see the support number. Level 2. Level 4. In 'Select Previous Reconciliation Report' popup. Thanks, Rtia. Select the Start button at the bottom left of your screen. Type Control Panel , then press Enter. Click Programs and Features.

On the Setup dialog box, select Next. Select Repair, then Next. Select Install. When the process is complete, select Finish. Restart your computer for changes to take effect. Then, open again the reconciliation report. I am running acrobat Pro DC Thanks. Carlos Cerezo Jr. Hi there, ccerezocpa. Click Contact Us. Type in a short description of your concern, then Continue. Choose a way to connect with support.

I am having the same issue - I have tried everything - have you found a solution yet? Joesem M. Here's how to get in contact with them: Open QuickBooks. Go to Help. Select QuickBooks Desktop Help. Click on the Contact Us link and choose a topic. Enter your account information and click on Submit.

Click on the Start Message button. Also, I'm adding these articles that will help you reconcile your account and fix some issues: Reconcile an account in QuickBooks Desktop View previous bank reconciliation reports Fix issues when you're reconciling in QuickBooks Desktop This will be the best way to get your issue resolved as soon as possible.

Thank you! This totally works! Controller of Things. This is not the way we want you to feel, ayoung Here's how: Open QuickBooks.

Select Contact Us. Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume. The box was already unchecked. Not what else to do. Running Previous Reconciliation Report. Trouble viewing previous reconciliation reports.

Re: Prior month reconciliation report doesn't matc And yes, we have more year end topics to cove Read more. Need to get in touch? Sign in for the best experience. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Updated Quickbooks with all available updates - same issue 4. Uninstalled and reinstalled the driver files from Microsoft for those print services via powershell commands and re-ran QB file doctor - same issue 5. Checked all Windows updates applied across all servers - they are an exact match between the one working server running Quickbooks and the two that are not working with QB printing 6.

Ran a system file check and system restore DISM scan on both servers - no issues found 7. Attempted to install the known good drivers from the working server to the other two servers - same issue.

I feel like I've exhausted QB and Microsoft support forums, but does anyone in the community have any suggestions? I appreciate you performing the possible troubleshooting steps to fix the printing issues, bottojr. At this time, we have an ongoing issue with printing pdf files in QuickBooks Desktop. Rest assured that our product engineers are diligently working for a fix.

Based on the troubleshooting steps you've performed, this solution isn't done yet. Here's how:. Also, to ensure you'll get an update about the resolution status, I recommend contacting our Phone Support Team.

This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future. Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you.

I've got your back. Have a good day. We have already run the print repair tool and followed those instructions. It did not help. They can export to pdf but that is it.

Are you talking about the same issue? I appreciate you getting back to us and clarifying things, bottojr. Yes, we're on the same page. Currently, printing a PDF file, whether it's reports or transactions, is affected by the investigation stated above.

You'll want to reach out to our Phone Support Team so they can add your account to the list of affected users. This way, you'll receive an email regarding the issue once updates become available. To reach them, click the? Help button at the top-right and select Contact Us to talk with a live agent. Just in case you want to customize reports in your QuickBooks Desktop, feel free to read this article to the detailed information: Customize reports in QuickBooks Desktop.

Thank you for your patience. Please know you can continue to reach me here with any additional questions. I'm always happy to help. Have a great day and keep safe. Have you tried uninstalling the most recent Windows update, e.

I uninstalled the most recent update using DISM. You might also need to uninstall April updates. You can also try disabling and re-enabling the XPS writer optional feature.

It does not re-enable the printers and I cannot add them back manually either with an add printer command in control panel. This issue is occuring for every version of QB that is installed up through on this same server. Uninstalling the May Cumulative update is a bit of a drastic step.

But I think given you had success doing so the XPS doc writer came back then while Intuit is "working on the issue" - I will escalate with a Microsoft support ticket since these servers having the issue are hosted on Azure. I can go that route to get it looked at in parallel I am going to PM you my email if you would be willing to work on the issue with me.

I have been in hell with this for two months and would say I know a lot about the issue Thanks for joining the thread, greenmtnit.

Rest assured, our product engineers are still working on this one for a permanent fix. He also provided steps to help resolve this issue by running the QuickBooks Tool Hub. If you've already tried running the Tool Hub file and you still receive an error, please reboot your computer to ensure no apps are affecting the process. Then, rerun QuickBooks Tool Hub. If the outcome is still the same, let's reset your temp folder permissions. Then, please follow the rest of the steps outlined in this article starting from Step 2 under resetting temp folder permissions.

Once everything's fixed, you'll want to pull up reports to check the financial health of your business. Thus, feel free to personalized the info and formats for your reports. I've got a great resource that will guide you on how to achieve this in QuickBooks Desktop.

Unrecoverable error. Error or when installing PDF Converter. Problems printing transactions or reports. Close QuickBooks. Download the most recent version 1. Save the file somewhere you can easily find it like your Downloads folder or your Windows desktop.

Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom. Open the file you downloaded QuickBooksToolHub.

Follow the on-screen steps to install and agree to the terms and conditions. When the install finishes, double-click the icon on your Windows desktop to open the tool hub. It will take about a minute to run. If this doesn't fix the issue, move on to the next solution. Solution 2: Reset your temp folder permissions Step 1: Reset your temp folder permissions If you still get an error, reboot your computer and then try again.

Right-click an empty area of the temp folder, and choose Properties. Select the Security tab. Ensure all user names and groups showing on the Security tab have Full Control.

Open Notepad. Type Test. Select File and then Print. Type a filename and save it to your desktop. Go to your desktop and view the XPS document you printed from notepad. Check if you can print successfully outside QuickBooks. Solution 3: Check to see if the reconcile window is off of the screen If QuickBooks appears to lock up after you select reconcile from the Banking menu, but PDF functions work, the reconcile window may show off screen.

Choose the Window menu and look in the list to see if your reconcile window is listed. Select Close All and begin the reconcile again. Solution 4: Test, reinstall, and adjust permissions for XPS Document Writer for users who use Windows but not Terminal Services Before you proceed with this solution consider the following: Intuit doesn't support Microsoft apps and isn't responsible for these tools.

If you're uncomfortable with these tasks, we recommend you have an IT professional do this for you. Save the. Go to your desktop and look for the. Select the Computer tab in the upper left. Select Uninstall or change a program under the System group. Select Turn Windows Features on or off. If one or both aren't enabled, place a checkmark in both boxes and press OK.